Warranty and Return Policy

Complete Return and Warranty Policy
Click Below for Policy Complete Warranty and Return Policy
Thu, 15 Apr, 2021 at 1:25 PM
Shipping Issues
Tracking numbers are automatically emailed to the customer (using the email you provided during the order process) when a product leaves our shop.  Onc...
Tue, 19 May, 2020 at 10:56 AM
Trade-Ins
We do not entertain, accept or facilitate trade-Ins. BridgeCom does not do trade-ins. 
Thu, 14 May, 2020 at 3:58 PM
How Can I Make A Return?
To return an item, you must have a Return Merchandise Authorization number (RMA). Packages received without an RMA number will be refused. 
Thu, 14 May, 2020 at 4:04 PM
How Can I Request An RMA?
Send us an email at Contactus@bridgecomsystems.com or submit a support ticket to receive an RMA number and further instructions. The lead time, meaning t...
Wed, 14 Apr, 2021 at 4:42 PM
Exchanges
We don’t offer exchanges.
Thu, 21 May, 2020 at 11:36 AM
Third Party Warranties
Items warrantied by third party manufacturers will follow their warranty and policies and must be returned to the original manufacturer. A technician will...
Mon, 18 May, 2020 at 2:43 PM
Plug and Play Package Expiration Policy
When you purchase a Plug and Play Package, you will have 4 months to provide the necessary credentials to get your radio and Hotspot programmed. For the ...
Mon, 1 Jun, 2020 at 10:14 AM