Technical Support FAQ's

How do I connect my DV Mega hotspot?
You will first need to access your router to see a list of connected devices Once this displays, you should be able to copy and paste the IP address of the...
Tue, 21 Jul, 2020 at 10:14 AM
Connecting to a Brandmeister Server
Brandemeister server troubleshooting https://www.youtube.com/watch?v=yxMGOxoOpJ4 
Tue, 21 Jul, 2020 at 10:37 AM
Installing the AnyTone CPS Program
Installing CPS If you are needing assistance with the installation of your CPS software, please see the following step-by-step support video: https://w...
Tue, 21 Jul, 2020 at 10:44 AM
Resolving AnyTone 868/878Plus COM Port Issues
Resolving COM Port issues  AnyTone 868  878  878Plus If you are experiencing connectivity issues with your radio, there are a few things we can try. Fi...
Tue, 21 Jul, 2020 at 10:50 AM
Resolving AnyTone 578 COM Port Errors
Resolving COM Port issues  578 There are a few different things that have been known to cause a COM port error on the 578 Mobile. COM port errors are n...
Tue, 21 Jul, 2020 at 10:53 AM
Updating AnyTone 878 578 Firmware Tutorial Video
Updating Firmware 578 https://www.youtube.com/watch?v=DiO6nHVFer8  Updating Firmware 878 https://www.youtube.com/watch?v=3LzNfI153zQ 
Tue, 21 Jul, 2020 at 10:56 AM
AnyTone CodePlug Creation and Troubleshooting for Beginners
Beginner Code Plug Guide If you are having difficulty programming in your first DMR code plug, we do have an excellent step by step guide that is taken ...
Tue, 21 Jul, 2020 at 10:59 AM
How to change the date/time on the AnyTone HT radio?
Please be sure to fully recharge the battery on the radio between uses.  Occasionally it may be necessary to reset the date and time.   Please note tha...
Tue, 21 Jul, 2020 at 11:01 AM
Converting AnyTone Code Plugs for your New Radio Tutorial Video
Converting an old code plug https://www.youtube.com/watch?v=DcvRmOZRUNc&t=11s  
Tue, 21 Jul, 2020 at 11:02 AM
My Cellphone won't connect to my DVMEGA
  Please try these steps to help connect to your Hot Spot. 1. Turn off Bluetooth on your phone  2. Turn off WIFI on your phone  3. Turn the hotspot o...
Tue, 21 Jul, 2020 at 11:26 AM