Customer Service FAQ's

How long will the delivery take?
Typically, you should receive your package within 2-9 business days of placing an order if you are located in the lower 48 states. International packages wi...
Tue, 28 Jul, 2020 at 4:44 PM
When will my package ship?
Orders may take 1-2 days to process before being shipped from our location. The shipment time may be extended due to inventory delays, circumstances beyond ...
Mon, 21 Sep, 2020 at 1:29 PM
Is the delivery time flexible?
For any questions regarding the delivery of your package in transit, please contact the shipping carrier connected to your tracking number for any questions...
Tue, 21 Jul, 2020 at 2:11 PM
The item I want is marked out of stock
We apologize for the inconvenience but we do not currently have stock on this item. The estimated time frame will depend on the product.  We update our ...
Tue, 21 Jul, 2020 at 2:02 PM
I lost a belt clip screw, where can I find another one?
We do not have any extra screws here at the shop but they should be available online and in your local hardware store. The belt clip screw size is M2.5X5m...
Tue, 21 Jul, 2020 at 10:57 AM
I did not purchase my product from you, can you help me with my radio?
While we love to assist people with their radio, we are merely a distributor of our products. We are unable to provide outside technical support on items n...
Tue, 21 Jul, 2020 at 1:09 PM